iLLUMiNATE has been developed and validated as outlined below. In addition, client feedback gleaned over the last decade, makes it one of the most robust and practical tools for assessing and improving patient engagement strategies and tactics:
Recommendations
What clients say about us:
‘We needed to measure the efficiency of our patient engagement and iLLUMiNATE helped us do just that. We implemented recommendations following the first appraisal that showed us improving the second time round. If we don’t measure what we’re doing, how do we know whether we’re getting any better?” Patient Engagement Lead, EMEA, Pharmaceutical Company
‘The review was most helpful and provided us with 16 clear recommendations to improve public engagement both within and outside of the organisation. It especially reinforced the need for more Experts by Experience, and the Director of Engagement concept and role.’ Senior Manager, CQC